
Life can become challenging regardless of your background and socio-economic status. When life’s challenges become too much to handle, it’s crucial to remember that you don’t have to face them alone. Whether you’re experiencing intense emotional distress, thoughts of self-harm, or a mental health crisis, please reach out to the appropriate service so you can access immediate support and safety.
Text, chat, and phone options are listed below for immediate support.
Mental Health Services

​Texting/online messaging options
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Lifeline Crisis Text Service
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Text: 0477 13 11 14
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Availability: 24/7
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Lifeline Crisis Online Chat Service
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Website: Lifeline Crisis Chat
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Availability: 24/7​
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Beyond Blue Online Chat
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Website: Beyond Blue
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Availability: 24/7
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Suicide Call Back Service​
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Website: Suicide Call Back Service
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Availability: 24/7
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Click the chat button on the left side of the screen
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Kids Helpline​
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Website: Kids Helpline
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Availability: 24/7
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Details: Free, private, and confidential 24/7 phone and online counselling service for young people aged 5 to 254.
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ReachOut Australia - Peer chat for young people​​
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Website: Reach Out Australia​
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Availability: 2-8pm Mon to Thurs and 1-5pm on Fridays​
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Phone services​
1. 1300 MH CALL
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Description: A confidential mental health telephone triage service that provides the first point of contact to public mental health services in Queensland.
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Contact: 1300 642 255
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Availability: 24/7
2. Lifeline
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Description: Provides crisis support and suicide prevention services.
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Contact: 13 11 14
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Availability: 24/7
3. Suicide Call Back Service
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Description: Offers free nationwide professional telephone and online counselling for anyone affected by suicide.
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Contact: 1300 659 467
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Availability: 24/7
4. Beyond Blue
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Description: Provides support for anxiety, depression, and suicide prevention.
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Contact: 1300 22 46 36
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Availability: 24/7
5. MensLine Australia
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Description: A telephone and online support service for men with emotional health and relationship concerns.
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Contact: 1300 78 99 78
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Availability: 24/7
6. Kids Helpline
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Description: A free, private, and confidential 24/7 phone and online counselling service for young people aged 5 to 25.
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Contact: 1800 55 1800
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Availability: 24/7
7. 1800Respect
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Description: National sexual assault, domestic and family violence counselling service.
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Contact: 1800 737 732
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Availability: 24/7
8. 13YARN
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Description: A crisis support line for Aboriginal and Torres Strait Islander people.
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Contact: 13 92 76
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Availability: 24/7
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